Contact us
You can contact us by phone, email or by sending us a letter. Here are also our visiting and delivery addresses.
Customer service
Customer Service phone hours
Monday - Friday 8.00–16.30.
Closed Tuesdays 13.00–14.30.
Phone hours for some topics
When contacting our Customer Service, please note that questions regarding some topics have other phone hours.
| Topic | Phone hours |
| Registrar | Monday, Tuesday, Wednesday and Friday 9.00–11.00, Thursday 13.00–15.00 |
| CBAM | Tuesday and Thursday 9.00–11.30 |
| ETS 2 | Wednesday 13.00–16.00 and Friday 9.00–12.00 |
| Transboundary waste shipments | Tuesday 8.30–11.30 and Thursday 13.00–16.00 |
| Klimatklivet – local climate investments | Monday–Friday 9.00–12.00 |
| Grant "Ladda bilen" | Tuesday 9.00–12.00 |
Are you a journalist?
Journalist are always welcome to contact the Swedish Environmental Protection Agency's press service. We help you get in touch with the right person who can answer your questions.
Telephone number: +46 10-698 13 00
It is also possible to email the Swedish Environmental Protection Agency's press manager Anneli Nivrén.
anneli.nivren@naturvardsverket.se
The provided telephone number for the press service is exclusively intended for media-related inquiries. The press service is operational 24/7.
Address
Visit us
The Swedish Environmental Protection Agency is located in Stockholm and Östersund. You can visit us at the following addresses:
Virkesvägen 2, Hammarby Sjöstad, Stockholm
Map to our office in Stockholm (google.se)
Forskarens Väg 5, Östersund
Map to our office in Östersund (google.se)
The reception, in both Stockholm and Östersund, is open weekdays 8.00–16.30.
Delivery address
Hammarby fabriksväg 19
120 30 Stockholm
Forskarens Väg 5
831 40 Östersund
Instructions on how to send electronic invoices (e-invoicing) to the Environmental Protection Agency.
Mailing address
The Swedish Environmental Protection Agency
106 48 Stockholm
Sensitive information
If you are sending sensitive information to the Swedish Environmental Protection Agency by regular mail, you should address the documents directly to the authorized person. Address the authorized person at the top of the envelope, above the address. For questions about who you should address, please contact the registrar at registrator@naturvardsverket.se.
Sensitive information is information that is covered by confidentiality, sensitive personal information (for example health information) or otherwise particularly privacy-sensitive information.
