Contact
You can contact us by phone, email or by sending us a letter. Here are also our visiting and delivery addresses.
Customer service
kundtjanst@naturvardsverket.se
Customer Service phone hours: Monday - Friday 8.00–16.30. Closed Tuesdays 13.00–14.30.
When contacting our Customer Service, please note that questions regarding some topics have other phone hours.
| Topic | Phone hours |
| Registrar | Tuesday and Thursday 9.00–12.00 |
| CBAM | Tuesday and Thursday 9.00–11.30 |
| EU ETS Fri tilldelning | Thursday 9.00–12.00 |
| Transboundary waste shipments | Tuesday 8.30–11.30 and Thursday 13.00–16.00 |
| Klimatklivet – local climate investments | Monday–Friday 9.00–12.00 |
| Invasive alien species | Monday, Tuesday and Friday, 10.00–12.00 |
| Grant för "Ladda bilen" | Tuesday and Thursday 9.00–12.00 |
Are you a journalist?
Journalist are always welcome to contact the Swedish Environmental Protection Agency's press service. We help you get in touch with the right person who can answer your questions.
Visiting address
Visit us in Stockholm
Virkesvägen 2, Hammarby Sjöstad
Visit us in Östersund
Researcher's path 5
Delivery address
Stockholm
Hammarby fabriksväg 19, 120 30 Stockholm
Östersund
Forskarens Väg 5, 831 40 Östersund
Send us a letter
Address
The Swedish Environmental Protection Agency
106 48 Stockholm
Sensitive information
If you are sending sensitive information to the Swedish Environmental Protection Agency by regular mail, you should address the documents directly to the authorized person. Address the authorized person at the top of the envelope, above the address. For questions about who you should address, please contact the registrar at registrator@naturvardsverket.se.
Sensitive information is information that is covered by confidentiality, sensitive personal information (for example health information) or otherwise particularly privacy-sensitive information.
Invoicing
Instructions on how to send electronic invoices (e-invoicing) to the Environmental Protection Agency.
Public documents
Do you want to request public documents?
Please contact our registrar via e-mail:
Whistleblowing
If you suspect irregularities of public interest within the Swedish Environmental Protection Agency (EPA), such as fraud or corruption, you can report it here: Whistleblowing
Organisation number
The Swedish Environmental Protection Agency's organisation number:
202100-1975
Study visits
The Swedish Environmental Protection Agency (Swedish EPA) provides study visits.
We are happy to provide study visits to the Swedish EPA. Unfortunately, we do not have the resources to accept all incoming requests. We prioritize visits from government offices and agencies, countries which the Swedish EPA has engaged partnership with, universities and the research community. If time allows, we can provide visits for other groups as well. Costs related to the visits, such as travelling to and from our offices, are provided by the visitors.
Information related to the coronavirus
Due to the coronavirus, we are not currently open for study visits at our offices. We are however working on the possibility to allow visits virtually.
Sending us a request
If you are interested in a virtual study visit at the Swedish EPA, please send a request to our e-mail address. Please provide information on the purpose of the visit, the subject(s) of interest, the size of the group, desired date and contact person.